• Service

    Located in Yongnian, Handan, we integrate R&D, production, sales and foreign trade. We mass-produce fasteners complying with multiple international standards and customize non-standard fasteners. With full-process in-house production and quality inspection, we provide one-stop fastener supply services for diverse industries worldwide.
Location: Home > Service

 

After-Sales Service

Quality Warranty Guarantee

We implement full-process quality control, all products comply with multiple international standards, and support return, replacement and re-delivery for non-artificial quality problems to fully guarantee customers' purchasing quality.

Efficient Delivery Guarantee Service

Equipped with complete automatic production lines and mature production capacity, we accept orders of all batch sizes and ensure on-time and efficient delivery through standardized production scheduling and warehouse management.

Customized Exclusive After-sales Support

We provide one-on-one exclusive docking for non-standard customized products, follow up the whole order process, and offer technical consultation, product rectification and process optimization to meet personalized customer requirements.

Comprehensive Foreign Trade Supporting Service

With a mature foreign trade service system, we provide full-range supporting services including order processing, logistics and customs clearance, and respond to inquiries and after-sales needs of global customers around the clock.

Long-term Stable Cooperation Empowerment Service

Adhering to the philosophy of integrity and win-win cooperation, we offer value-added services such as stable long-term supply, favorable pricing and priority after-sales support, continuously optimize product processes, and provide long-term one-stop purchasing and after-sales solutions.

 

FAQ

We are an integrated fastener enterprise engaged in R&D, production, sales and foreign trade. We supply standard fasteners compliant with GB, DIN, ANSI and other standards, and also accept non-standard customization. With full-process quality control, our products are applicable to various industries, and we provide one-stop procurement services.